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Office 365 (Outlook 2016 for Windows) - Junk Email Filter

Outlook comes with a Junk Mail filter that removes some of the more obvious junk messages from your Inbox. The Junk Mail filter relies on internal rules that Outlook receives from Microsoft.

We recommend you regularly review messages in the Junk Email folder to check for legitimate messages that were incorrectly classified as "junk". If you find a message that isn't junk, drag it back to the Inbox or any folder.

You can also mark the item as "not junk" by doing the following:
  • Click Home > Junk > Not Junk.
Junk Email Filter Lists let you control what is considered spam. You can add names, email addresses and domains to these lists so the filter doesn't check messages from sources you trust, or blocks messages that arrive from specific email addresses and domains you don't know or trust.

How to change the options for the Junk Email Filter:
  • Click Home > Junk > Junk Email Options.

Safe Senders List    
Email addresses and domain names in the Safe Senders List are never treated as junk email, regardless of the content of the message. You can add your contacts and other correspondents to this list. All names and addresses in the global address list (GAL) are automatically considered safe.
Safe Recipients List  
If you belong to a mailing list or a distribution list, you can add the list sender to the Safe Recipients List. Messages sent to these email addresses or domain names are never treated as junk, regardless of the content of the message.
Blocked Senders List 
You can easily block messages from particular senders by adding their email addresses or domain names to the Blocked Senders List. When you add a name or email address to this list, Outlook moves any incoming message from that source to the Junk Email folder. Messages from people or domain names that appear in this list are always classified as junk, regardless of the content of the message.
International - Blocked Top-Level Domains List
To block unwanted email messages from another country/region, you can add country/region codes to the Blocked Top-Level Domains List. For example, checking the CA [Canada], US [United States], and MX [Mexico] boxes in the list blocks messages from email addresses that end in .ca, .us, and .mx.

International - Blocked Encodings List  
To block unwanted email messages that appear in another character set or alphabet, you can add encodings to the Blocked Encodings List.

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